Frequently Asked Questions
cpc88 — answers to all your questions
From opening an account to depositing, withdrawals, live casino, and identity verification — find detailed answers right here.
Every day, thousands of players open new accounts, make deposits, and enjoy the live casino at cpc88. Whether you're a new member or a returning one, certain questions come up for everyone. On this page we've given straightforward and honest answers to the most frequently asked questions across four key topics — live dealer games, how to deposit, account and login, and identity verification. If you don't find an answer here, our support team is always ready to help.
Live Dealer Games
cpc88's live dealer tables come in a range of stakes — from low-limit tables to high-limit VIP tables. The minimum bet varies by table; the game lobby shows each table's limits upfront so you can decide before you sit down. Picking the right table for your budget is always the smart move.
Yes, cpc88's live casino is fully mobile-friendly. You can play directly from the browser on any Android or iOS smartphone — no separate app download needed. For the best experience, use a stable mobile data or Wi-Fi connection, as live video streaming uses a fair amount of bandwidth.
A roulette wheel has numbered slots from 0 to 36. The dealer releases a small ball and whichever slot it lands in is the winning number. You can bet on a specific number, a colour (red or black), odd or even, or groups of numbers. Each bet type has a different payout rate — betting on a single number pays more but has a lower chance of winning.
Yes, a completely real person. In live dealer games, a trained dealer runs the game in front of a high-definition camera in a real studio. That video is streamed to your screen in real time. You place bets on screen while the dealer physically handles the cards or ball. Results are determined entirely by physical means — no algorithm involved.
Teen Patti is a traditional South Asian three-card game where each player receives three cards and the best hand wins. Andar Bahar is even simpler — the dealer reveals one card and you predict whether the next card of the same value will land on the 'Andar' (left) side or the 'Bahar' (right) side. Both games are easy to learn and popular among Bangladeshi players.
How to Deposit
Log in to cpc88 and go to the Cashier or Deposit section. Select Nagad as your payment method, enter the amount (minimum ৳300), and follow the instructions. Complete the payment using your Nagad app or dial code. Once the transaction is confirmed, the balance will be added to your account automatically.
In most cases deposits are credited within a few minutes. If your balance still hasn't appeared after 15 minutes, take a screenshot of the transaction or note the reference number and contact live chat. The cpc88 support team is active 24/7 and can resolve issues quickly. Sharing your transaction ID when you contact support will speed things up.
The minimum deposit at cpc88 is ৳300 across all payment methods. This applies equally to bKash, Nagad, Rocket, and Upay. You can start small and increase at your own pace.
cpc88 currently supports four mobile financial services: bKash, Nagad, Rocket and Upay. Rocket is the mobile wallet service from Dutch-Bangla Bank. All four methods are widely available in Bangladesh and each has a minimum deposit of ৳300. Always use your own registered mobile wallet for safe and fast transactions.
The minimum withdrawal amount is ৳1,000. Once your request is approved, the money typically reaches your mobile wallet within 15 minutes to 2 hours. When withdrawing, make sure your KYC verification is complete and your wallet number is correctly linked to your account.
Account & Login
Common reasons for login failure include: an incorrect password or username, Caps Lock being on, or outdated browser cache. First, clear your cache and cookies and try again. If that doesn't work, use the 'Forgot Password' option. If you're still having trouble, contact cpc88 support via live chat — the team will verify your identity and help you out.
After registration, some details — such as your phone number or email address — can be changed on your own from profile settings. However, for important details like your name or date of birth, you will need to contact cpc88 support, and documents may be required for verification. It's best to enter accurate information from the start, as mismatched details can delay withdrawals.
Go to the login page and click the 'Forgot Password' link. Enter your registered email or phone number and a reset link or code will be sent to you. Use that code to set a new password. If you run into trouble with the password reset as well, contact live chat directly — the support team will verify your identity and assist you.
Go to the cpc88 login page and select the Register or Sign Up option. Fill in the form with a valid phone number or email, a username, and a strong password. Please note this is only for people aged 21 and above. Only one account per person is permitted.
A username typically needs to be 6–20 characters using a combination of English letters and numbers. A password should be at least 8 characters long, and is most secure when it combines uppercase letters, lowercase letters, and numbers. It's best not to use your own name or date of birth as your password. Do not share your password with anyone to keep your account secure.
Identity Verification (KYC)
The most common reasons for verification rejection are blurry or unclear images, expired documents, or a name mismatch. The cpc88 support team will inform you of the reason for the rejection. Resubmit clear images and the correct documents accordingly. Make sure the name on your document exactly matches the name registered on your mobile wallet.
The KYC verification process is primarily for the security of your account. It ensures that no one can open a fake account in your name or withdraw your money without authorisation. It also plays an important role in preventing money laundering. Once verification is complete, there are no obstacles when withdrawing funds.
Yes, this is very important. The name you registered on your cpc88 account must exactly match the name registered on your bKash, Nagad, Rocket, or Upay wallet. If there is a name mismatch, your withdrawal request may be held or rejected. That's why it's essential to enter the correct name at the time of registration.
cpc88 generally accepts the following documents: National ID Card (NID) — the most common and reliable option; a passport or driving licence may also be accepted. Clear photos of both the front and back of the document must be submitted. The images must be well-lit and all text must be legible — blurry or cut-off images will not be accepted.
It's best to complete KYC right after registration. In many cases, verification is mandatory before your first withdrawal. So completing the process early, alongside making a deposit and starting to play, means there will be no delay when you want to withdraw funds.
Didn't find the answer you were looking for?
Our support team is available 24 hours a day, 7 days a week in both Bengali and English.
Chat with us directly on live chat